Once an order has been delivered to and accepted by the customer, it cannot be refunded. However, if the customer believes the order does not meet the specified requirements, they can contact our customer care team within 24 hours of receiving the order. We will provide them with the best possible resolution.

Orders Delivered and Accepted: No refunds once the customer has received and accepted the order.   

Discrepancies in Order: Customers have 24 hours to contact customer care if the order does not meet the specified requirements or expectations.   

Customers should read and understand the refund policy to know their rights and responsibilities regarding refunds and exchange-related issues.   

Customers can request order cancellation within 24 hours of placing the order. Cancellation requests after this time may not be entertained.

Cancellation Timeframe: 24 hours after placing the order.

Exclusions: Orders cannot be canceled if they have already been communicated to vendors/merchants and shipping has begun.    

Special Occasion Products: Orders for products with special offers on occasions like Diwali, Valentine's Day, etc. cannot be canceled.   

Damaged/Defective Items: Customers must report issues within 1 day of receipt, which will be reviewed before providing the resolution.