Do you provide instructions for using your products?
Yes, you can find detailed instructions to use our products on our website, product package, and social media platforms.
Do you have a physical store?
As of now, we do not have a physical store open for our customers, but we provide solutions for all your gardening needs through our online store.
How can I get discounts on products?
We provide amazing offers and discounts from time to time. To get the best deal, you can stay tuned to our website and other social media platforms. Purchasing products in combo or bulk can also help you get the best price.
What should I do if I forget my login details?
You can retrieve your login details with the help of a registered mobile number or email address. Click on forget password and you will receive a link to reset your password in your mailbox.
Do you accept returns?
Yes, we do accept returns under certain conditions. You can refer to our shipping policy for more details.
Can I send your products to my friends or relatives?
Yes, you can get our products shipped to any of your relatives and friends. You can do this by adding a new address to your account.
Do you also provide gardening hacks and tips?
Yes, we provide tips and tricks to enhance your gardening skills. You can subscribe to our YouTube channel and other social media platforms for gardening DIYs.
What are the payment modes?
We accept payment from UPI, Internet banking, debit and credit cards.
What details are required to create an account on the website?
To create an account on our website, you should have a valid email address and mobile number. By entering some basic details, you can create an account on our website in simple steps.
What if I get a defective product?
Upaaj has a customer-friendly return and exchange policy to ensure a seamless shopping experience. We provide replacement for products that have manufacturing or handling defects. You can refer to our refund policy for more details.
Do you deliver to my location?
Our delivery partners cover most of the locations in the country. You can check product deliverability for a specific location by entering the PIN Code number or the complete address
Other inquiries? Contact us.
Please email us at seller@upaaj.com Or 91-946-071-5103