Shipping and Return Policy

Upaaj has partnered with several reputed courier partners to ensure that you get your desired products safely and on time. Currently, we do not ship our products outside India. Shipping cost is subject to your order value and our attractive offers. We recommend reading our shipping policy carefully before placing the order. 

It may take 10 days (maximum) to deliver your product. 

We dispatch all the orders within 2 working days. Our usual delivery time is 3 (minimum) to 10 (maximum) working days depending on the location. You can track orders by clicking on ‘Track Order’ given on the order details page. 

The given delivery time can be affected by some factors such as government regulations, geographical conditions, or natural disasters. 

Once your order is dispatched, we will not be able to help you change the shipping address or the delivery date. However, if you want to change the shipping address or delivery date before the dispatch of the order. You can contact our support team to do this. Here is how you can reach us. 

Email: seller@upaaj.com   Call: +91-946-071-5103 

We accept returns and exchanges only for unused non-plant products. The return can only be accepted if you report any issue or defect in the product within 15 days of receiving it. You can initiate a return and exchange process from the order page. We dispatch replacement products once we receive the product initially sent to you. If we fail to provide you with a replacement, we will process a refund to the original source of payment. Upaaj reserves the right to deduct shipping and handling charges from the total refund amount.